Refund Policy

We want you to love your purchase! If for any reason you need to return an item, here’s how it works:

• Return window: You can request a return within 30 days of delivery.

• Faulty or damaged items: If your item arrives broken or defective, we’ll cover the return shipping.

• Changed your mind? No problem—you can return it, but the return shipping will be at your cost.

• How to return: Just email us at contact@feliciajewellery.co.uk,  and we’ll get back to you within 24 hours to process your return.

• Refunds: Once we receive your item, we’ll inspect it and issue your refund as quickly as possible.